Editorial policy

Where our information comes from

Guides are written from the service’s own public sources: its official website, its published help centre, and the sign-in and registration pages themselves. Where a company publishes a support article that answers a question better than we could, we link to it rather than reword it.

Verifying sign-in addresses

The single most important fact in any guide is the web address you are sent to, because that is where you will type your password. Before publishing we check that the sign-in URL is the official one, reached from the company’s own site, and served over HTTPS.

We never host a login form, never proxy a sign-in, and never ask readers to enter credentials on Login Helps. Every guide sends you to the service’s own site to sign in.

What we will not publish

• Ways around a security control — bypassing two-factor authentication, defeating a lockout, or getting into an account you do not own.
• Login pages or forms of our own that collect reader credentials.
• Anything presenting us as an official channel of a company we cover.
• Screenshots containing real account numbers or personal details.

Keeping guides current

Portals change. Sign-in pages move, brands merge, and services shut down. A guide reflects the service as we found it on the date shown on the article. We revisit guides when a reader tells us something has changed, when a service announces a migration, and during periodic reviews of our most-read pages. Substantive rewrites carry an updated date.

Corrections

If a guide is wrong, we want to fix it. Email contact@loginhelp.co with the link and what is wrong. Factual errors are corrected as soon as we can confirm them. A correction that changes the meaning of a guide is noted on the page rather than made silently.

Advertising and independence

Login Helps is funded by advertising. Ad placement has no influence on which guides we write or what they say, and advertisers do not review articles before publication. We are not paid by any service to write about it, and we are not affiliated with the services we cover.

Use your own judgement

Our guides are general information, not financial, legal, medical or employment advice. When our guide and the service’s own instructions disagree, follow the service.